Did everything I asked and promptly. Very reassuring.

Excellent, very efficient and met my expectations

Nicky was very helpful with My query Her politeness and bubbly personality made the call a pleasant experience

Christian was my customer service advisor who was absolutely brilliant. He was helpful, excellent communication skills , spoke clearly and showed great care and attention to the phone call for amending my travel insurance policy. Would highly recommend this company for travel insurance and will most definitely use again

great professional and engaging experience - thankyou.

Your representative was very kind, informative and patient.

Giovanna was extremely patient and clearly explained what information she required from us. She was very thorough and made sure we were happy with the detail we were passing on and gave us the time to check.

Very helpful

Easy to purchase but could do will filling everything in that's needed before your do the purchase

Very easy to compete.

I called with a query about my existing policy, Bradley was very helpful, informative and friendly. Bradley gave me further information about the services I could access via the app.

I had to phone through about my daughter visiting the doctor just before our holiday and Christian made the process pain free and very easy.

Good

Excellent service over the phone. Very informative and helpful!

Easy and great value

Best travel insurance available. Everything is upfront, transparent and good value. Various levels of cover available to suit all needs. Make contact following your return from a trip abroad to check there was no issues. Like the discount hub and monthly draws which provide an added bonus. Reward loyal customers fairly. Would highly recommend without hesitation. We would not consider looking anyway else for travel insurance.

I did not have to wait for long when calling the insurance. Jake was very helpful and explained what he did and then what I have to do after he noted down the changes. Overall it was a good experience, however, I cannot understand why I could not have made the changes (notification of our new health conditions) online? - I could do this when I initially signed up, and certainly having the option to to do this only should have saved time.

I bought a policy online, it seems a very decent policy for a great price. Hopefully, I won't need to claim, so I can't say anything about them at the minute.