Easy to complete forms and understand

Once I spoke to a representative the service i received was good. However I had a great deal of trouble getting through, given that my questions were in relation a possible claim re cancelled travel plans. These are related a recent diagnosis, it was very stressful.

Was unable to travel. They have arranged a full refund with no worries. Was also value for money insurance.

Good price

Dikra was super helpful and informative :)

Notification of pending policy expiry was good. Policy cover remained adequate for my needs. Renewal price was acceptable and easy to process online.

Very informative on phone. Explained everything perfectly

It was easy to get my travel insurance.

Susie was very helpful in guiding me through the options for our big trip next year

Easy

My customer service experience was very good and Emily was very patient updating my recent medical changes.

Very friendly and helpful.

All questions and advice given satisfactory

Very professional and polite service when I had to change a point on my medical declaration part of my policy. Easy process and dealt with on the spot, virtually instantly new amended documents ready to download. Excellent.

Nicky was so friendly, helpful and cheery - a pleasure to speak to.

The service was good and covered everything I needed.

Really courteous, helpful, knowledgeable and timely. A very positive experience.

Very good. And got the cover i wanted and needed thanks. Excellent price also.

Brilliant dikra thankyou very much so easy and helpful, and well explained

Very good service. Pleasant and informative.