Click here to view common scenarios to help you understand how your policy covers Coronavirus*
Any policy sold by Cedar Tree includes cover for any medical claim due to Coronavirus* while travelling. We include cover for cancellation due to you falling ill with Coronavirus* and being unable to travel or being required to self isolate, subject to medical certification or an official test result. We additionally include cover for curtailment due to the death of a close relative due to Coronavirus*
Any new policy will not cover any cancellation due to government restriction on travel or the need to quarantine either at your destination or on return home due to Coronavirus* or any future pandemic.
Your policy will be valid for travel to the countries shown on your certificate of insurance. If you travel to a country where the Foreign, Commonwealth and Development Office (FCDO) or other regulatory authority advise against travel your cover may be reduced, click here for more information.
For the full limits of cover for your chosen policy please refer to your schedule of cover. Terms and Conditions apply.
* Coronavirus (COVID-19), severe acute respiratory syndrome coronavirus (SARS-COV-2) or other Pandemic Illness.
To bring you the most cost effective travel insurance we only sell our policies online, however, if you are having problems making your purchase or need support once you have done so please use the details below:
Important: If you need to contact us in relation to Coronavirus, please read our FAQs first by clicking here
Telephone Cedar Tree on 0203 137 7922 (Monday - Friday, 9am - 5:00pm)
Please view the claims procedure for your policy by clicking here.
In relation to claims matters:
Please view the claims and complaints procedure for your policy by clicking here.
In relation all other matters:
Telephone Cedar Tree Complaints Team on +44 203 137 9479 (Monday - Friday, 9am - 5:00pm)
If you do not have access to a phone or e-mail you may contact Cedar Tree by writing to:
1st Floor, 6 Silver Court
Welwyn Garden City