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Contact Information


To bring you the most cost effective travel insurance we only sell our policies online, however, if you are having problems making your purchase or need support once you have done so please use the details below:

Before you travel: Pre and Post Sale Support

Important: If you need to contact us in relation to Coronavirus, please read our FAQs first by clicking here

Telephone Cedar Tree on 0203 137 7922 (Monday - Friday, 9am - 5:00pm)
E-Mail: support@cedartreeinsurance.com

During Your Travels: Making a claim

Please view the claims procedure for your policy by clicking here.

To make a complaint

In relation to claims matters:
Please view the claims and complaints procedure for your policy by clicking here.

In relation all other matters:
Telephone Cedar Tree Complaints Team on +44 207 137 9479 (Monday - Friday, 9am - 5:00pm)
E-Mail: complaints@cedartreeinsurance.com

If you do not have access to a phone or e-mail you may contact Cedar Tree by writing to:

Cedar Tree
1st Floor, 6 Silver Court
Watchmead
Welwyn Garden City
AL7 1LT