Read about our award winning Coronavirus (COVID-19) cover included on all policies here

Contact Information


Important: before you contact us we recommend you read our Frequently Asked Questions first by clicking here, for many customers it will allow you to obtain your answer without needing to wait for an agent.

To bring you the most cost effective travel insurance we only sell our policies online, however, if you are having problems making your purchase or need support once you have done so please use the details below:

Before you travel: Pre and Post Sale Support

Telephone Cedar Tree on 0203 137 7922 (Monday - Friday, 9am - 5:00pm)
E-Mail: support@cedartreeinsurance.com

During Your Travels: Making a claim

Please view the claims procedure for your policy by clicking here.

To make a complaint

In relation to claims matters:
Please view the claims and complaints procedure for your policy by clicking here.

In relation all other matters:
Telephone Cedar Tree Complaints Team on +44 203 137 9479 (Monday - Friday, 9am - 5:00pm)
E-Mail: complaints@cedartreeinsurance.com

If you do not have access to a phone or e-mail you may contact Cedar Tree by writing to:

Cedar Tree
Suite 5, Floor 3, Kings Court
London Road
Stevenage
SG1 2NG