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Read about our award winning Coronavirus (COVID-19) cover included on all policies here
Our policies include our independently rated 5 star COVID-19 cover, to help you decide if this cover is suitable for your needs please view our dedicated Coronavirus Page which explains how your cover applies in a number of circumstances.
While we recommend you read our Coronavirus Page to understand in more detail the cover we include as standard we need to make you aware of the following:
Prior To Travel: You will be covered for cancellation of your trip if you fall ill with COVID-19 or are required to self isolate by Track and Trace or the NHS COVID-19 App and cannot travel. You will not be covered if you need to cancel due to government restriction on travel or if you will need to quarantine either at your destination or on return home.
During Your Trip: You will be covered if you are denied boarding at your departure point (ie Airport, Cruise or Train terminal) due to detected symptoms of COVID. You are also covered for reasonable additional transport and/or accommodation expenses costs if you need to extend your stay due to compulsory COVID-19 quarantine (for example if you are required to self isolate due to you testing positive or being a close contact of someone who tests positive). If you fall ill with COVID-19 you are covered if you need medical treatment or repatriation to the UK. You will not be covered if you wish to return early to avoid a requirement to quarantine on your return.
Our policies DO NOT require you to be vaccinated against COVID-19. Please note however that our policies do not offer any cover if you fail to hold the relevant documentation as required by your airline (or other public transport such as a cruise ship or train) or destination country. For example if your destination country requires you to provide either proof of being full vaccinated or a current negative test certificate and you are denied boarding/entry due to not providing valid documents there is no cover under our policies.
Our policies do not cover the costs of COVID testing or vaccination either prior to, during, or post your trip.
Our policies are valid for travel to the countries shown on your certificate of insurance. If you travel to a country where the Foreign, Commonwealth and Development Office (FCDO) or other regulatory authority advise against travel your cover may be reduced, click here for more information.
Please note that all cover noted above is subject to terms and conditions.
TRUSTSCORE 4.8 / 5 | REVIEWS 5,024
Customer ServiceThe tips and advice below represents the official guidance from the Foreign, Commonwealth and Development Office (FCDO).If you travel to a country where the Foreign, Commonwealth and Development Office (FCDO) or other regulatory authority advise against travel your cover may be reduced, click here for more information.
Updated following reports of gunfire in Ouagadougou (‘Summary’ and 'Safety and security' pages)
Updated information on curfew times, plus requirement to demonstrate proof of three doses of Covid-19 vaccination, or proof of both doses and negative PCR test taken within 48 hours of arrival (See 'Coronavirus' and 'Entry requirement' pages).
The FCDO advise against all travel to Donetsk oblast, Luhansk oblast and Crimea. The FCDO advises against all but essential travel to the rest of Ukraine. British Nationals are advised to register their presence in Ukraine.(’Summary' page)
Information relating to tensions between Russia and Ukraine, and the announcement of plans for Russian/Belarusian joint military exercises to take place between 9-20 February in southern and western parts of Belarus ('Safety and Security' page).
Update to information on the vaccine pass (pass vaccinal), which will enter into force on 24 January (‘Coronavirus’ page).
Updated information on Coronavirus measures within Mozambique and on arrival (‘Coronavirus’ and ‘Entry Requirements’ pages); update on possible cyclone risk (‘Summary’).
Possible risk of cyclone from 22 January ('Summary')
Clarification on the use of recovery certificates, and on the use of NHS COVID Pass to access services, facilities and to enter Madeira and Porto Santo. Updated information on the rules for self-isolating in mainland Portugal (‘Coronavirus' and 'Entry requirements’ pages)
Updated information entry and quarantine requirements for entry Falkland Island ('Entry requirements' page)
Update to information on the Green Pass ('Coronavirus' and 'Entry requirements' pages)
Update to information on COVID-19 vaccination and test certification requirements for arrival and departure (‘Entry requirements’ page)
Addition of information on the extension of the State of siege in two municipalities of the Department of Solola. Updated information on new restrictions on the sale of alcoholic beverages ('Safety and security' and 'Coronavirus' pages)
Updated information on applying for Taiwan’s digital COVID-19 certificate and local restrictions (‘Coronavirus’ page)
Updated information on situation in Almaty ('Summary', 'Safety and security' and ‘Terrorism’ pages)
Update on States of Quasi-Emergency in Tokyo and its neighbouring prefectures of Saitama, Chiba and Kanagawa, as well the prefectures of Okinawa, Hiroshima, Yamaguchi, Gunma, Niigata, Gifu, Aichi, Mie, Kagawa, Nagasaki, Kumamoto and Miyazaki ('Coronavirus' page)
Update to information on quarantine requirements ('Entry requirements' page)
Information for tourists entering Mexico; immigration officers will determine the number of days you can remain in Mexico for ('Entry requirements' page)
Addition of information on COVID-19 protocols in place for the Beijing Winter Olympics and Paralympics. Updated information on the Xinjiang Uyghur Autonomous Region and health checks required on arrival to China ('Summary', 'Safety and security', 'Local laws and customs' and 'Entry requirements' pages)
Updated information on entry requirements; unvaccinated foreign nationals need to apply for an exemption to enter the country before travel to Uruguay ('Entry requirements' page)
Updated information on the suspension of all commercial flights to Equatorial Guinea between 7 January and 6 February 2022 in response to the COVID-19 Omicron variant (‘Coronavirus and ‘Entry requirements’ pages)