Our policies include our award winning COVID-19 cover, to help you decide if this cover is suitable for your needs please view our dedicated Coronavirus Page which explains how your cover applies in a number of circumstances.
While we recommend you read our Coronavirus Page to understand in more detail the cover we include as standard we need to make you aware of the following:
Prior To Travel: You will be covered for cancellation of your trip if you fall ill with COVID-19 or are required to self isolate by Track and Trace or the NHS COVID-19 App and cannot travel. You will not be covered if you need to cancel due to government restriction on travel or if you will need to quarantine either at your destination or on return home.
During Your Trip: You will be covered if you are denied boarding at your departure point (ie Airport, Cruise or Train terminal) due to detected symptoms of COVID. You are also covered for reasonable additional transport and/or accommodation expenses costs if you need to extend your stay due to compulsory COVID-19 quarantine (for example if you are required to self isolate due to you testing positive or being a close contact of someone who tests positive). If you fall ill with COVID-19 you are covered if you need medical treatment or repatriation to the UK. You will not be covered if you wish to return early to avoid a requirement to quarantine on your return.
Our policies DO NOT require you to be vaccinated against COVID-19. Please note however that our policies do not offer any cover if you fail to hold the relevant documentation as required by your airline (or other public transport such as a cruise ship or train) or destination country. For example if your destination country requires you to provide either proof of being fully vaccinated or a current negative test certificate and you are denied boarding/entry due to not providing valid documents there is no cover under our policies.
Our policies do not cover the costs of COVID testing or vaccination either prior to, during, or post your trip.
Our policies are valid for travel to the countries shown on your certificate of insurance. If you travel to a country where the Foreign, Commonwealth and Development Office (FCDO) or other regulatory authority advise against travel your cover may be reduced, click here for more information.
Please note that all cover noted above is subject to terms and conditions.
The tips and advice below represents the official guidance from the Foreign, Commonwealth and Development Office (FCDO).If you travel to a country where the Foreign, Commonwealth and Development Office (FCDO) or other regulatory authority advise against travel your cover may be reduced, click here for more information.
Updated information on Tropical Storm Ian (which is expected to be declared a Hurricane in the next 24 hours) expected to reach Cuba on evening of 26 September (See 'Summary' and 'Natural disasters' pages)
Information on Super Typhoon Karding (Noru)
Addition of information about a regional air traffic control strike in West Africa which is affecting flights in and out of Niamey (See 'Summary' page)
Updated with information about a regional air traffic control strike in West Africa and the use of taxi services in Bamako ('Summary', 'Coronavirus' and 'Safety and security' pages)
Updates on political rallies, and border tensions with Ukraine including explosions and fires, (Summary Page) and (Safety and security page).
Updated information on COVID-19 entry requirements for Tanzania ; Ebola outbreaks in eastern Democratic Republic of Congo and Uganda (‘Health’ and ‘Entry requirements’ page).
Updated information on the use of masks in mainland Portugal ('Coronavirus' page).
Addition of information that Environment Canada forecast that Tropical Cyclone Fiona will impact Atlantic Canada and eastern Quebec from early Saturday 24 September 2022 ('Summary' and 'Natural disasters' pages).
Updated information about Ebola ('Summary' and 'Health' pages).
Addition of information about Nicaragua’s ban on the import, export and use of electronic smoking devices ('Summary' and 'Local laws and customs' pages).
Updated information on Coronavirus restrictions ('Coronavirus' page).
Updated information on COVID-19 entry requirements ('Summary' and 'Entry Requirements' pages).
Updated information on the use of face masks in public spaces and services ('Coronavirus' page).
New information on the reopening of the international border on 8 September 2022 and International airlines have resumed flights between Kwajalein and Majuro ('Summary', 'Coronavirus' and 'Entry requirements' pages).
New information advising travellers to ensure their passport is valid for the length of their stay in Nepal and to complete the emergency contact details page in their passport ('Entry requirements' page).
Addition of contact telephone number for BVI Department of Disaster Management ('Natural disasters' page).
Updated information to entry requirements for Brazil in relation to vaccination status ('Entry requirements' page).
New information about the lifting of the requirement to complete the health control form prior to travel to Spain ('Entry requirements' page).
Updated information on protests in Eastern DRC and increased violence between ethnic groups in Mai-Ndombe province ('Summary' and 'Safety and Security' pages).
Removal of remaining Covid-19 restrictions (Entry requirements page and Coronavirus page)