Read about our award winning Coronavirus (COVID-19) cover included on all policies here
Our policies include our award winning COVID-19 cover, to help you decide if this cover is suitable for your needs please view our dedicated Coronavirus Page which explains how your cover applies in a number of circumstances.
While we recommend you read our Coronavirus Page to understand in more detail the cover we include as standard we need to make you aware of the following:
Prior To Travel: You will be covered for cancellation of your trip if you fall ill with COVID-19 or are required to self isolate by Track and Trace or the NHS COVID-19 App and cannot travel. You will not be covered if you need to cancel due to government restriction on travel or if you will need to quarantine either at your destination or on return home.
During Your Trip: You will be covered if you are denied boarding at your departure point (ie Airport, Cruise or Train terminal) due to detected symptoms of COVID. You are also covered for reasonable additional transport and/or accommodation expenses costs if you need to extend your stay due to compulsory COVID-19 quarantine (for example if you are required to self isolate due to you testing positive or being a close contact of someone who tests positive). If you fall ill with COVID-19 you are covered if you need medical treatment or repatriation to the UK. You will not be covered if you wish to return early to avoid a requirement to quarantine on your return.
Our policies DO NOT require you to be vaccinated against COVID-19. Please note however that our policies do not offer any cover if you fail to hold the relevant documentation as required by your airline (or other public transport such as a cruise ship or train) or destination country. For example if your destination country requires you to provide either proof of being fully vaccinated or a current negative test certificate and you are denied boarding/entry due to not providing valid documents there is no cover under our policies.
Our policies do not cover the costs of COVID testing or vaccination either prior to, during, or post your trip.
Our policies are valid for travel to the countries shown on your certificate of insurance. If you travel to a country where the Foreign, Commonwealth and Development Office (FCDO) or other regulatory authority advise against travel your cover may be reduced, click here for more information.
Please note that all cover noted above is subject to terms and conditions.
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Customer ServiceMany people dream of going to Australia; the heat, the quirky animals, the surfing, the beautiful scenery mixed with thriving cities and on top of this New Zealand is just a quick flight away with glaciers, rolling hills and mountains and even the set of the Lord of the Rings for you to explore. So head down under safe in the knowledge that Cedar Tree are covering you.
Australia is particularly well known for outback road trips, bungee jumping and water sports specifically surfing. Alongside this you have the spectacular Great Barrier Reef to explore with regular diving trips available as well as plenty of hiking and bungee jumping opportunities through out New Zealand. The best part is that we can cover you for every single one of these whether you just want to hike or you want experience all these activities and more. Our list of activities covers more than 100 sports and adventure activities so whatever you feel like doing - our policies can suit you.
Our policies fully cover you for medical emergencies up to £15 million as well as covering you for repatriation as well as for any legal expenses that you may accrue.