To access your Customer Zone please follow the link provided in your purchase confirmation e-mail.
If you would like to access your Customer Zone using a login and password we recommend signing up to Travel Mate which provides access to all your policies in one location along with providing an exclusive free app for Android and iPhone along with discounts on future purchases. You can access Travel Mate by clicking here
If your policy was issued prior to 01/05/2018 and you would like to access our legacy Customer Zone please click here
Important Notice: Your policy is sold and administered by Worldwide Internet Insurance Services Ltd an insurance intermediary licenced in Gibraltar by the Financial Services Commission under Permission Number 5570 (click here to confirm).
This insurance is underwritten by AXA Insurance UK plc which is authorised by the Prudential Regulation Authority and regulated
by the Financial Conduct Authority and the Prudential Regulation Authority. The European Commission has provided an Online Dispute
Resolution Service for logging complaints. The ODR service can be reached through